GE Appliances Veterans Jobs

Job Information

GE Appliances, a Haier company Builder Specialist- (REMOTE) Northeast in New York City, New York

Job Location

USA, New York City, NY

Job Posting Title

Builder Specialist- (REMOTE) Northeast

The Challenge

The Local Delivery organization specializes in the delivery and installation of appliances via a 3rd party network of over 130 delivery agents throughout the United States. The Builder Specialist role will support the Local Delivery team in executing the highest quality delivery experience for GE Appliance commercial customers. This position will work closely with delivery agents, sales, and customers. Candidate can be located anywhere in the Northeast (Work from home).

What you will Do

Essential Responsibilities:

  • Work directly with the sales team and third-party Local Delivery Agents to understand and execute appliances delivery and installation to new Builder job sites.

  • Collaborate with sales team to understand upcoming new Builder jobs

  • Perform builder site assessment with sales team and job superintendent; review builder site readiness guidelines

  • Visit builder sites both pre- and post-delivery to ensure customer expectations were met

  • Visit builder sites to ensure quality of product via post-delivery installation audits

  • Provide on-site delivery/installation support; issue resolution

  • Delivery team safety; review job safety/OHSA requirements

  • Appliance installation and product handling training

  • Site Assessment with sales team and job Superintendent; review site readiness guidelines

  • Review installation policies per installation manuals

  • Analysis builder exception form data for trends and corrective action

  • Create relationships with customers to identify customer needs and recommend appropriate solutions.

  • We will consider candidates working virtually in the Northeast region (i.e.: NY, NJ, PA, MD, DE, MA and CT)

What you need to Succeed

Required Qualifications:

  • Understand Builder Site Requirements

  • Possess appliance installation knowledge

  • Excellent customer service skills, both written and oral

  • Ability to solve problems

  • Strong computer skills in Microsoft Word, Excel, PowerPoint and Outlook

#LI-AN1

GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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