GE Appliances, a Haier company Sales Operations Analyst – Key National Accounts in Louisville, Kentucky

Job Location

USA, Louisville, KY

Job Posting Title

Sales Operations Analyst – Key National Accounts

The Challenge

The sales operations analyst position for key national accounts is responsible for providing sales operational support for multiple key national accounts. This role will involve daily interaction directly with customer teams, GE Appliances internal teams and national account managers. Focused on providing best in class support and operational execution to drive growth.

What you will Do


  • Develop and execute promotional tracking reports and sales reports ensuring sales goals are met.

  • Support the Product line review process including the organization of products, presentations and launch planning. Manage price sheets, provide analysis, Sell-Thru and other reports, and support quarterly reviews and new customer meetings.

  • Manage Customer online assortment set up, including content, pricing, images and videos.

  • Maintain pricing sheets, item agreements, purchase orders for each Customer.

  • Manage customer claims, and order processes as necessary.

  • Develop market intelligence information to share with teams, pulse frequently.

  • Create team meeting presentations including analysis of sell-to and sell thru data.

  • Drive efficient transition process to minimize retail showroom disruption.

  • Provide service escalation support for team - the call center and national account managers.

  • Price Verification analysis

  • Take lead in any project development of new delivery tools to improve the customer experience.

  • Communicate promotional planning documents to accounts in a timely and accurate manner.

  • Leadership responsibility for field sales communication including Dynamics, Sales Central, Yammer, Weekly Communication and direct to Area Sales Managers

  • Support special projects to grow business of new product line opportunities.

What you need to Succeed


  • Bachelor’s Degree from an accredited university/college or equivalent sales experience

  • Field Sales or Operational Support experience

  • Proficient in Microsoft, Excel, Word & PowerPoint

  • Limited travel

Desired Characteristics

  • Effective oral and written communication skills

  • Proficient analytical abilities

  • Ability to work with cross-functional teams

  • Ability to multi-task in fast pace, deadline driven environment

  • Effective organizational skills


GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.