GE Appliances Veterans Jobs

Job Information

GE Appliances, a Haier company Parts Fulfillment Specialist in Louisville, Kentucky

Job Location

USA, Louisville, KY

Job Posting Title

Parts Fulfillment Specialist

The Challenge

The Parts Fulfillment Specialist oversees the demand and inventory replenishment planning for our parts warehouses. This role has a direct impact on our ownership experience for our customers by ensuring our service, retail and installation parts are at the correct inventory levels in each of our warehouses. This role will contribute directly to the success of the organization through the management of inventory, concessions spend and service metrics. Our Service organization relies on our ability to provide immediate availability of parts to repair our appliances and the Sales team needs great availability of retail and installation parts to generate margin for the business.

What you will Do

Essential Responsibilities:

  • Forecast demand and execute replenishment supply orders between warehouses to achieve fulfillment targets.

  • Manage inventory levels across the Parts distribution network – overall responsibility for multi-million-dollar inventory.

  • Utilize Oracle system tools such as IO, Demantra, ASCP to detect inventory issues early before they become customer backorders.

  • Analyze sales orders to ensure the right inventory is at the right warehouse locations

  • Work with the consumer relations (CR) team to identify parts currently produced in our factory to be fulfilled for concessions orders.

  • Communicate daily with the factories, CR, ASI, parts fulfillment on orders that can be fulfilled out of the factory.

  • Drive for quick resolution of customer/backorder issues by working cross functionally with product management, sourcing, factory, distribution and field service

What you need to Succeed

Minimum Qualifications:

  • Associates or Bachelor’s degree from an accredited university/college or a minimum of three years of work experience

  • Minimum three years of work experience

  • Strong analytical skills, able to analyze data from multiple sources to arrive at an optimal solution for service and cost

  • Inclusive with a track record of working successfully within cross functional teams and across multiple organizations

  • Excellent written and verbal communication skills with the ability to adapt personal communication style to the needs of the audience

Preferred Qualifications:

  • Minimum one year of work experience within a Supply Chain or Customer Service function

  • Data analysis skills utilizing available system tools (SAS, Microsoft Access, Excel and/or other digital tools)

  • Prior parts concessions experience

  • Prior use of Oracle ERP SCM applications

GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.