GE Appliances, a Haier company Distribution Sales Support Operation (DSSO) Representative in Louisville, Kentucky
USA, Louisville, KY
Job Posting Title
Distribution Sales Support Operation (DSSO) Representative
The Distribution Sales Support Representative will support the GE Local Delivery Network to resolve issues and answer questions related to GE and Non-GE vendor shipments.
What you will Do
Research and respond accurately to Non-GEA Vendors requests on home delivery issues.
Utilize multiple GEA Systems to research vendor shipments and location of inventory.
Review and analyze data retrieved to determine future actions
Process claims and credits when warranted.
Communicate with local delivery agents and Non-GE vendors daily.
Manage metric reports and status updates to Leadership and Non-GE vendors
Train new team members
Back up other areas of DSSO as needed.
What you need to Succeed
High School Diploma or better
2+ years of work experience preferably in customer service or related field
Self-directed with a strong work ethic
High energy level with excellent interpersonal skills
Excellent interpersonal skills, both verbal and written
- 2+ years in a professional environment
GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.