GE Appliances, a Haier company Accounts Receivable Representative in Louisville, Kentucky
USA, Louisville, KY
Job Posting Title
Accounts Receivable Representative
You will have the opportunity to work with customers to ensure timely payment in order to minimize past due receivables as well as to collaborate with customers, sales department, distribution, operations, and other teams to identify and resolve issues preventing payment
What you will Do
Louisville, KY is the position location.
$30,000 non-negotiable annual salary
Work with customers to ensure timely payment in order to minimize past due receivables.
Collaborate with customers, sales department, distribution, operations, and other teams to identify and resolve issues preventing payment.
Determine next steps in the collection process when faced with a challenging situation, including but not limited to internal escalation.
Develop and sustain cooperative relationships with internal and external customers and stakeholders through email and phone communication.
Utilize MS Excel and Access for customer account research, statement creation, and account reconciliation.
Utilize customer or 3rd party web portals for research and resolution of past due invoices and deductions.
Research unapplied cash and credits, and reconcile with customer invoices or deductions.
Understand customer billing requirements and follow process accordingly to ensure timely and accurate payments.
Work with various departments to resolve customer disputes and to address process issues causing disputes.
Review and release orders adhering to established company policies and procedures. Engage Risk and Sales teams when orders exceed allowed limits.
Various duties as required
What you need to Succeed
- Bachelors degree or better in related field.
Associates degree or minimum 2+ years of experience in collections, accounts receivables, accounting/financial services, or call center setting
Excellent verbal and written communication skills
Ability to work in a team environment
Ability to multi-task
Strong organizational skills
Proficiency in MS Excel
Previous Accounts Receivable and/or Customer Service experience
Proven analytical, negotiation, and influencing skill
Accountable and willing to take initiative
Proficiency in MS Access
GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.